30-day money back guarantee
Melanite Acquisitions, LLC, the operator of AVANZA CRM, offers a 30-day money back guarantee. If you are not satisfied with your purchase, you can request a full refund of the setup fee and subscription charge within 30 days of your order date.
Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all AVANZA CRM orders.
How to request a refund
To request a refund, visit paddle.net and look up your order, or email erik.uraje@gmail.com with the email address you used at checkout. We will confirm once the refund has been issued.
After the 30-day period, we consider refund requests on a case-by-case basis, for example to correct an erroneous or duplicate charge. Canceling your subscription stops future renewals; access continues through the end of the paid period.
Effect of a refund
When a full refund is approved, your subscription ends and workspace access closes immediately. A partial refund does not automatically cancel your subscription. This policy does not limit statutory rights or Paddle’s refund handling. Paddle’s refund policy is available at https://www.paddle.com/legal/refund-policy.
Questions
For any billing question, contact Erik Uraje at erik.uraje@gmail.com or visit paddle.net for order support.